Great Price for features you get

I'm a customer of anhosting, and so far I've been pretty satisfied with their overall service. Their uptime is great, It's 99.9%, I've only seen my site down 2 times for the past 7 months that I have been with them. Their cPanel is very slow at times, and connection through FTP doesn't work at times even though my site is up, but overall it's good.

I was very disappointed by the MidPhase terms of service. One of the reasons I got this host in the first place was so that I could host my proxy, and there was no mention of no proxies, or the word proxy at all in the terms. But I had my site up for a month or so, and then they said that they don't allow proxies on Shared Hosting. I was very disappointed with that.

I did not like their technical support/customer service, because every time I entered live chat with them, the rep just said that he/she "Put in a Ticket for me", which slowed me down, the response time is slow at times. But they did manage to straighten out any problem I had eventually.

But the best is the price value for your money. You get a huge amount of space, bandwidth, and you can host 20 domains on one account. It's only $7 a month, and I haven't found anyone that even compares to them in this category.

Biggest Pro: Host up to 20 domains on one account!
Biggest Con: Not specific Terms of Service

Midphase Account Warnings

Midphase: Oh yes, what an experience. I get the feeling this hosting company is really two guys in a basement somewhere high-fiving everytime they punch in someones credit card numbers and they clear. I have a few other hosted sites with different host and was looking to host another one and thought I would check out Midphase. The sign up process needs your credit card verification first and then halfway into the process I asked a question about a domain name transfer. The email response I got back wasn’t what I wanted to hear so I stopped the sign up process. I received an email from Midphase a few days later telling me that unless I call this number listed below in their email or respond to their verification link below in an email that the account could not be activated…. Ok...So I just ignored it and went on about life. A little more than a month goes by and I get this “renewal” notice email from who else….Midphase. I open the email and here they are telling me I need to renew my hosting account alreaady. There is a log in name like..e65tx6k and a password like 8u77sr4 and I’m like going what the....? So I punch in the name and password and here is this active hosting account for one year for $84 that has been opened for me. I send them a little email telling them I never activated or used their page to confirm this hosting account.I get an email response telling me about, well, if your card has a very low fraud score and all about their 3-tiered fraud system and how they “assumed” I wanted to open the account....that’s right…they just “assumed”. So I wrote them back telling them that’s not what their policy page states when signing up and that they have five business days to refund me. I get a repeated copy response just completely ignoring everything I said.I sent one last email to them telling them they know they are wrong and know that I have never accessed their servers much less knew I had an account with them.When I asked about why they sent that “renewal” notice on a month old ,one year hosting plan I just got another automated ignored question email.So I got on and closed the account and was immediately bombarded with even more automated emails wanting to know why I was leaving, how can we help you stay our customer,etc…Almost sick when you think about it. Of course the “renewal” notice they sent me was a few days beyond the one month mark so they didn't have to refund me…I can’t comment on their hosting because I never used it. The customer service is just automated emails for any occasion. I am sure Midphase will submerge itself on it’s own just through it’s customer relations. They don’t answer your questions…so if your someone looking for that “human” touch in a webhosting company , you don’t want Midphase Hosting or any of the other names on the list below they go by...

* MIDPHASE SERVICES
* MIDPHASE SRVS INC
* MIDPHASE DOT COM
* MIDPHASE
* ANHOSTING
* AUTICA/THRILLHOST
* SINGLEHOP

Biggest Pro: They are slowly sinking.
Biggest Con: Yes, they are the biggest con.

Support is a little shakey

Their service plans are good. For the price midphase offers the most space and bandwidth that I've found.

The only problem I've had is with the customer and technical support. They couldn't get their records straight about the plan I had. Phone support referred me to email support. And their response time was very slow.

It's all straightened out now, but I wasn't happy with it. Makes me wonder what if it was something more important than the number of data bases I was supposed to have.

Biggest Pro: storage space and bandwidth
Biggest Con: support

MidPhase is one of the worst hosts ever

I have seen their server load hit 33.85!!!! (with only 2 CPU's)

The control panel is painfully slow,

The www.site.com is very often slow also

They make you pay for a whole year

My first 30 days the server load was low, so...

I didn't know to ask for a refund in time.

I asked why they don't buy more servers and no one will give an honest answer.

Midphase is a horrible host!!!

Biggest Pro: Lot's of time to hope for better
Biggest Con: Sloooooooooowwww, very very slow servers.

A good investment for the hobby site

Keep in mind that this is in reference to shared hosting.

I first came to Midphase a few years ago, and found them to be very friendly. The first few years with them were excellent, and quality filled. Lately there seems to be a little bit of hiccup going on.

As the plan I'm part of now has changed, I am able to get the best deals of my current plan as it changes. For example, if I sign up with a special to get 200GB bandwidth, and later they change the plan to 300GB and an additional 5GB storage, I would see the benefits.

They currently offer PHP5, but you would have to ask to be placed on a server featuring it. Along with this, there are not any (to my knowledge) servers offering above MySQL 4.x. Neither is there any access to SSH.

While support used to be top of the line, these past few years have seen a sharp decline. The forums hardly see any action from staff or fellow people being hosted. As well, when opening up a ticket, response time is usually over 24 hours. When the ticket is replied to, there is hardly information given that is beyond a general response. This gives the impression that the answering party isn't too certain in what's going on, either being uninformed, or unfamiliar (with the question or English language).

As far as things go, I would use Midphase for hosting a hobby site that I don't generate income from. The sudden downtimes lately have made me a bit wary (servers down 1-2 times a month for a day or so), and have caused me to rely on myself for backing up my own files. If your site is active, I would look for a more established, or reliable, host who is quick to answer and look into things, and slower to point the finger at the customer for things going wrong.

Biggest Pro: Servers respond quickly most of the time
Biggest Con: Slow response to tickets

Best host on the market

Support could've been a little better. However its nothing to discourage buying hosting from them. With this being my first host, I had many tickets in the beginning. All of which were answered in a professionally manner, and all tickets were resolved smoothly.

However the time in which they took to respond to each ticket varied. I had MANY issues that were resolved within 15 minutes. Then again, I had some important issues that went unanswered for over 24 hours. They always seemed to apologize though.

Pricing in my opinion was a great deal. I realize that they are border-line overselling, but the quality of the hosting is wonderful.

The only thing that I hate about their pricing, is their domain pricing. Registering a new domain WITH them is $21. To change the main domain on your account, its $30. I honestly think that is outrageous. However its very unrelated as I, and most others, usually use the free domain they give as the main domain. Then the rest of our domains are registered elsewhere. So this domain pricing really makes no different.

I was on their linux shared hosting plan and must say...it was AMAZING. I don't have anything hosted their anymore as I now have my own dedicated server elsewhere. ANHosting is the fastest server I've ever encountered. I don't know if I got luck and got put on a great server...or I don't know, but it was great. Unfortunately with the cPanel skin they use, I can't check the server staus...but it was great. I remember downloading 500mb videos at almost 2Mb/s.

The uptime for me was 100%. I don't ever remember them going down. They have all the features any host would have too, so I wasn't really missing anything.

Biggest Pro: Server performance/reliability
Biggest Con: Sometimes support can take a while