* ratings are out of 10
|uptime & reliability
|server & connection speed
|technical support & knowledge
|customer service & billing
|price value for money
Best host on the market
Support could've been a little better. However its nothing to discourage buying hosting from them. With this being my first host, I had many tickets in the beginning. All of which were answered in a professionally manner, and all tickets were resolved smoothly.
However the time in which they took to respond to each ticket varied. I had MANY issues that were resolved within 15 minutes. Then again, I had some important issues that went unanswered for over 24 hours. They always seemed to apologize though.
Pricing in my opinion was a great deal. I realize that they are border-line overselling, but the quality of the hosting is wonderful.
The only thing that I hate about their pricing, is their domain pricing. Registering a new domain WITH them is $21. To change the main domain on your account, its $30. I honestly think that is outrageous. However its very unrelated as I, and most others, usually use the free domain they give as the main domain. Then the rest of our domains are registered elsewhere. So this domain pricing really makes no different.
I was on their linux shared hosting plan and must say...it was AMAZING. I don't have anything hosted their anymore as I now have my own dedicated server elsewhere. ANHosting is the fastest server I've ever encountered. I don't know if I got luck and got put on a great server...or I don't know, but it was great. Unfortunately with the cPanel skin they use, I can't check the server staus...but it was great. I remember downloading 500mb videos at almost 2Mb/s.
The uptime for me was 100%. I don't ever remember them going down. They have all the features any host would have too, so I wasn't really missing anything.
Biggest Pro: Server performance/reliability
Biggest Con: Sometimes support can take a while