Lunar Pages

I actually purchased this website and it was already located on Lunar Pages so I decided to try it out. I have had some complaints about the server respsonding slowly but besides that things have been pretty good. I have had no major problems and when I was having problems at first with the new site they tech support was fast to respond.

Biggest Pro: cost
Biggest Con: server is slow

You Get What You Pay For

At Lunarpages, you get what you pay for. Like many major hosts, the signup process is fine. You can pay via credit card, and they accept many other options through their partner Stratocash. They give you a bunch of freebies, such as Yahoo Search Marketing Coupons, and free site builders. The most attractive offer is of them giving away the CoffeeCup software suite for free. Some pieces of software in the Coffee Cup suite are very useful, especially for E-Commmerce or Entertainment sites.

The support is a bit slow. With the ticket system, you wait about 2 days for a response. Then, you have to provide your credit card info and verification data before they actually give you a respond. So, to solve an issue takes about 5 or 6 days. That’s quite a lot, especially when your site is completely down and you don’t know what the heck went wrong. However, when they know your problem, they know the solution. Be specific as possible when working with them.

If you are going to sign up with lunarpages, take a year at a time. Two years is too much to risk, but a year gives you substantial benefits. Also, get the appropriate coupon codes. You can save a tidy bit with their promotional offers.

If you can, join the affiliate program. They actually do pay, and you can use the payouts to offset your hosting costs or just as a regular income.

crappy customer service

my site was suspended 14 days before the end of the contract because my renewal payment didnt go through. after 8 days with no email no site and a completely farcical experience with customer service whose only comment was we cant do anything until you pay us. never again

Biggest Pro: none
Biggest Con: customer service, it doesnt exist

Lunar Pages Review

I had a site with Lunar Pages about 2 years ago and they were absolutely great. I was able to upload lots of content, there was pretty much zero downtime and the customer service was great. I was quite a rookie when it came to webhosting, and they were great in answering questions and clarifying any concerns that I had. They offer lots of GB Storage and Bandwidth with a wide range of Hosting Plans with great pricing options. I've had my fair share of service providers and I plan on going back to Lunar Pages when I get my website back online.

Biggest Pro: Pricing
Biggest Con: No complaints