CANT BELIEVE THIS SH*T!!

They send me and invoice after they automatically withdrew $177 from my bank account and I over drew and had to pay a fee. They also too the payment out 7 days earlier than the statement said. I would have liked at least an email. A reminder. "Hey we're going to yank a bunch of money from you and tell you after, good luck with that!"

Biggest Pro: Havent found it yet.
Biggest Con: Piss poor customer service.

Don't even consider these guys--they're the worst I've ever found

I've been a customer for 2 years; I'm switching away now. Let me just give you the facts on why I rated them what I did:

Overall rating = 0
FACTS:
They don't update their servers with updated software until I bug their support about it--then the change happens finally after months.
They cannot solve ANY technology problem without me spending at least TWO DOZEN emails back and forth. They are as dumb as a box of rocks. I have NEVER had support in the USA with them.
They billed me $130 in error in Nov 2010, and they just refunded me $60 of it in March 2011, after I wouldn't let it go. They say the rest is not refundable, according to their policy.
They want to charge me $14.99 to bring in a parked domain (that I bought elsewhere). That's unreasonable.
They are the most money-hungry, dishonest business I have EVER dealt with.

Biggest Pro: I simply cannot thing of one single good experience.
Biggest Con: They have the stupidest customer support I've ever dealt with, and they will bill you automatically & refuse to refund.

CUSTOMER SERVICE SUCKS.

The hosting itself is good, but justhost has lousy customer support. I called the toll free number because they took payment out of my credit card a week before my hosting was due to lapse. When I called they directed me to an email (refunds@justhost.com) I have been bombarded with automated responses and thus far have only been able to cancel my account. It takes 7-10 days for the refund to process, which doesn't make much sense considering a 54 dollar charge was taken off of my card a week before my hosting was supposed to lapse.

I do not recommend them. The price make you want to buy there service, but the customer service is lousy and it's not worth the hassle.

DON'T CHOOSE JUSTHOST! LEAVE THEIR SITE NOW!

I've been with JustHost since May 2009 I believe and in December 2010 I decided to give up and leave. My domain no longer works as I have not transferred it to my own server yet.
But JustHost's service is terrible.
After a few weeks of hosting my site with them I find my account is suspended from having a Wiki page on my site.
Saying "I used too much resources" WTF?! I just installed it, how can it use up resources?

Several months later I find my site is going slow and that email is taking forever to get to my inbox. I talked to support and they said they're working on it. Pfft. How about working on staying in school idiots.

Biggest Con: Downtime, Slow website loading, Suspended site for installing an add-on, Not too bright customer service.

THE WORST!!!

Oh my... I don't even know where to begin... The chat support is outsourced I am almost sure of it. Reason being, they don't have access to anything on the servers. They cant do ANYTHING. They then direct you to an email for anything that needs to be done. Usually support@justhost.com. Then you can expect to wait several days for each email to be read and then get a response. I had a small issue and it took me a week to get it resolved. Each time you respond to the support@justhost.com email it takes a few more days for them to read it.

I wish I could impress on you how aweful this company is. please RUN.

Biggest Pro: None
Biggest Con: EVERYTHING!!!

Just Host

Just Host is worthless. I was never able to post my website to there hosted domain. There support never would help. Went with another domain server and worked fine. Asked for a refund never got a response. Was so frustrated I just let it go then they have the nerve to ask me to renew 2 years later and still will not refund my money. The BBB will be contacted on this one. $190.00 wasted!

There 100% money back guarantee is non existent!

Biggest Con: Peices of Shit

All Time account suspended Totaly scam hosting company

This was my last email that I send them

transfer my account from a local hosting company to justhost

and now 7 day's go not my domain transfer properly and not one time my site open

I transfer same site form my old hosting company to your's and pay 49 $ for transferring also

same site running on my old server and no problem I found. I just transfer due to my low band width.

I send 100 emails to your staff but no one can solve the problem

Last night I get my Ip access for some time and totally update the site and close 90 % scripts and plugins

but when I open again site same " Account suspended"

I pay you for hosting , domain transfer and site transferring

One of my site running on a free server 000webhost and never suspend

You do it every day

due to your bad hosting My adsense account is banned. My site unique visitors ratio is more than 2000 and page views more then 6000

I think your server not support this So I want back my hosting to my old server or any other.

Kindly tell me the procedure of cancel my account :

because you mention on the site. :
Anytime Money Back Guarante

Your satisfaction or your money back! If you decide to cancel your account at anytime Just Host will refund you for the remainder of your term.

Sill No money back and I not receive any payment from them

They get my card details and scan copy also and when they want they charge my account without any notifications.

will suspend acount without any notification!

stay away if you don't want to wake up and find your account suspended because you got 100+ visitors!

they will even suspend all ftp and account management and you even can't access to backup your files and move to a better host!!!!!! :(

seemed ok to start with

Just Host promised to set up my domain and four domain names to point at the domain. The hosting was ok until I tried to improve my CSEO. I checked one of my doamin names to see if it pointed at the main domain as it should and found all four of my domain names were never registered to Just Host as they were supposed to!
Checked with Nominet and Enom, they said the domain names are in 'limbo'. When I asked Just Host to transfer them they said it would cost me £7.99 per year for each domain name to do this!! I can't believe it. Just Host looked cheaper but are much more expensive than 123-reg who I used to be with. Eventually 123-Reg said they would transfer the names over to them and point them at the Just Host nameservers FOR FREE. When my Just Host account expires I will transfer everything back to 123-reg.
One good thing Just Host did for me when I was a new customer and they were interested is help me to set up a feedback page which was very helpful. So far I have written a whole stack of e-mails to sort the above out and as a previous reviewer said they don't actually read the previous parts of the thread so they keep repeating the same information which didn't help in the first place!

Biggest Pro: Setting up my Feedback page
Biggest Con: You have to pay and then pay again

Put my website on a 3rd Party Server

I started with justhost in Novemer of 2010, its now February of 2011. My site had been getting slower over time. Now it's been down for half of the last three days. No one can tell me what's going on. It turns out that they were using a 3rd party server to host my site and couldn't do anything about it when the server started having problems. Most of the time my email is down too. They keep telling me that the problem is solved, and then it goes right back down. At first they tried to tell my it was my internet connection, ignoring the fact that they told me this over a chat on the computer that they claimed didn't have an internet connection!! I'm moving on to a different host. Justhost is okay when things work and a nightmare when they don't.