Just Host NOT

I lost 2 domain names because of these people, they are totally disinterested in helping or resolving anything, blatantly thieves. My sites no longer exist. they took the money were given the keys to transfer but did not. Still gettting bounced around the departments, no-one could me more dishonest.

DO NO USE THIS COMPANY!

STAY AWAY FROM JUSTHOST THEY ARE TERRIBLE CROOKS

Justhost is the worst web hosting company out their. I am convince that any good review you see about justhost on the internet is paid for by them or done by them. they are crooks. they suspended my account 4 times. Take note that i am now hosting this website on another host and have since added 3 times the amount of information i had when it was with justhost and they never suspended me. Justhost keep trying to sell me dedicated hosting from an affiliate company which pays them commission per sale every time they suspend my sharing account. I have since cancelled with them and they refuse to give me a backup of my files or access to my account to make a backup or my database and server home files.

WARNING!!
If you are looking for a good hosting company steer clear away from JUSTHOST they will kill your reputation as a reliable domain and damage your image. ADDITIONALLY THEY ARE CROOKS

Biggest Pro: nothing
Biggest Con: crooks

Stay away from Just Host!!!!

They are crooks. Simply CROOKS. They will try to catch you on "unlimited" plan for $4.95 per month without specification for how long and if you live with them credit card# They will try to charge you for renewal much, much more without warning. It means: They charge first - bogus invoice later. My charges went from $59 to $161. Fortunately my credit card they attempted to charge was canceld, but now I have to figur it out how to get my domain name from them hosted for "FREE". Terrible service.

Biggest Con: Hidden charges, unscrupulous billing, Bad service

JustHost false advertisement.

JustHost.com sucks! My site went down 15 times this month! My revenue on my website has been severely affected. 99.9% uptime guarantee? Bull crap. I experienced 66% uptime this month, horrible. I search google and yahoo for "JustHost reviews" or "Justhost.com review" and see reviews that look like JustHost spammed search engines with good reviews created by themselves! No legitimate blog/website has written a good review about JustHost. They use the same person for customer support in the chat room, but they give fake mediocre names like "Victor", "Max", "Cindy", "Ralph", etc to seem like they have an actual support team. Offer a lawsuit for false advertisement and they can't even give you a physical address (it's located in Phoenix, Az, in "iPower Inc" which is a domain/hosting company too, so JustHost may just be a fake competition site, a subsidiary of "iPower Inc", so don't use either company!) The Ceo will watch his company crumble.

Biggest Pro: The option to leave.
Biggest Con: Everything.

Bad for your business

If you host other people's websites, Justhost is a bad choice as a business partner offering a reselling deal.

Their support department responds quite quickly but my sites go down nearly every day for 5-30 minutes at a time. After I query this I usually get a reply saying they are having trouble with their server and my patience is appreciated.

I asked for a free month because they failed to meet their guaranteed uptime and they responded saying they no longer guarantee uptime.

When I asked, via the online chat, about paying more for a better service they said a senior tech person would call but nobody ever did. When I asked to speak to someone in management about my dissatisfaction, they said, after much prompting, that they didn't allow anyone to talk to managemnt.

Biggest Pro: Courteous, if uninformed, support staff
Biggest Con: Website goes down frequently

Hosting with Justhost.com can be a nightmare

My main site hosted on justhost was hacked on April 9th,2011. I am supposed to have a backup,when we tried to use the backup to get the site back, we found that the back up was tampered with by the hacker (so your backup was not saved in a secure location. justhost was unable to restore the site. I got some to help in restoring the site but since April 11, 2011, we cannot log to our cpanel (do not ask me why), we requested a back up of all the files of the site to move it to another hosting account because of our inability to log to the cpanel. We received the files about 2 days ago, when my people were working on the site, they found out that all the public html folder is missing, now it is April 13, 2011. Waiting for the site folders. I do not know if we will ever be able to login to the cpanel . Comparing this with the same problem with Hostgator, in less than 5 minutes, my back up was restored and the site was running again in very short time. Now if you do not believe it, I have 50 emails going between me and their support that testify to my comment here. And if people mention what goes wrong, is just to help another person to avoid these pitfalls. So you can be the judge if justhost is good or not.

Biggest Pro: reasonable price, but unfortunately a lot of talk on the internet that they are good which is not true
Biggest Con: cannot rely on their backup and extreme low quality technical support

Justhost, Lie about having backups

Ads that offer backup. But when problems occur. Sorry, did not inform the backup.

My site was hacked! All data missing out. I'm has requested assistance from Justhost support
Send email to 4 days send and received email for 24 times, no progress
Day 1
Stanley Lush : We can restore your account from the backup dated from the 18th of March
Maria Yates : I am in the process of restoring your account and will inform you as soon as it is done.

Me: I am informed that my site all the same. sitll same problem

Day 2
Donald Bray : I'm currently working on your issue.
Yuriy Poliychuk : I have checked and didn't see any of problems with your domain.com

Me: Screen saving www.doamin.com copy to justhost support

Stanley Lush: I have restored the backup,......
Vernon Sloboden : I see your site was restored by Stanley Lush and now it is working for me. I just checked backup of your site, it is already overwritten to Apr 2 10:28.

Day 3
Me: nothing at all. Until now justhost support to maintain progress does not solve anything.

Joe Mitchell : The latest backup of your account we have on our server is from Apr 2. We can restore it,
Joe Mitchell : The backup of your account ha been restored. Please let me know if you need more help

Day 4
Me : I'm see my website, Until now justhost support to maintain progress does not solve anything.

Donald Bray, : Sorry we don't have another backups of your account. If you have any backup files on your PC try to restore them and let us know if you need more help.

Awful Host - Stay Away

We opened an account in April 2009 on a two year contract. Service was terrible. Always slow and unwilling to help. Lots that had been available at the previous host was not available with these guys. We decided to cancel the account. They had a money back guarantee and so within 3 days we asked them to cancel and refund. They said they would do so and asked us to click a link and complete an account cancellation process. We did this and received the refund a few days later (surprising to some of you here I know!).

Now, in March 2011, we received a invoice from them asking us to pay up for the next 2 years of service. Now, we could just have ignored this. However, out of courtesy we informed them that we haven't been a client for 2 years and the account was cancelled. They emailed and said they needed proof of who we were before they could talk to us. Crazy! Account is closed! Just helping them out!

We got yet another invoice and sent it to our legal guy. He wrote to them and they are totally indignant that we did not cancel the account. Despite the fact the lawyer explained calmly to them that the account was fully cancelled and a full refund was received, they wrote back and said their system shows the cancellation process was not completed and we must do it in order to receive the refund! Aaaahhh crazy, stupid people working for justhost! We already told them we had the refund.

So, I just had to write this to let you know that despite really cheap prices you should stay well away from these people. They lack brains, ethics, a good billing system and regular customer service.

Biggest Pro: None - they are terrible
Biggest Con: The most stupid staff I have come across in the industry

JustHost defrauds users

I was fooled, like others, by apparently paid reviews of JustHost. In order to get the price advertised, I had to take a three year contract. That was a minor annoyance compared to what followed.
In the beginning I had a couple small problems that actually got fixed in relatively short order. Then I decided to add SearchEngineSubmission to my account. Their web site reported that the transaction could not be completed. I tried again in another browser window and got the same message. Then I checked my bank account and discovered that both transactions had actually been successful. I notified JustHost and they responded with an email that acknowledged a duplicate billing and promised a refund. Forget their claims of 7-10 days. My refund has yet to arrive and the double billing took place FOUR and a half months ago.
I had the same experience as dozens of others on this list with multiple email replies that repeated the same information. I questioned whether any of these named individuals actually existed or were JustBots that mined keywords. They sunk to a new low in excuses as well. They had the gall to tell me that they were experiencing problems with their payment gateway (for over 4 months), particularly with transactions that were voided on their end, and had no idea when it would be fixed. I asked for a paper check and was told they could not do that.
Then I contacted the Better Business Bureau. Curiously, they had no complaints on file against this fraud and gave them a C rating simply for lack of data. After they contacted JustHost, they found a way to send me a paper check. They really wanted my PayPal information to credit my refund, but I had long since become suspicious of their intentions. So I gave them my mailing address and they said it would take 30 business days to arrive. The check is in the mail - not!
When the time ran out and the check was nowhere in sight, I contacted them again. They said it was mailed 6 weeks prior. I asked if it was lost in the mail or stolen and cashed, but they wouldn't tell me. I asked them to stop payment and reissue the check, or tell me where and when it was cashed so I could file a police report. Again no reply. Finally, I contacted BBB again. They said they couldn't do anymore and referred me to the Attorney General's office. JustHost finally responded by email with a new support ticket number, otherwise identical to the first email I got when I opened the ticket 4 months ago. In the email they strongly recommended that I purchase a "priority support" add-on.
I can't comment on the quality of their actual hosting. My ratings of 5.0 are intended to mean "No Comment". My site is not a business site and I'm not sure anyone else has even visited, certainly not enough traffic to run afoul of their arbitrary account suspension policy. However, I believe that is only the bait they use to acquire financial information so they can double bill and otherwise defraud consumers. They appear to be bulletproof and are confident that if they stonewall long enough, the vast majority will give up. At best they appear to be incompetent, at worst they are a bunch of shrewd scammers who know exactly what they are doing.
Do yourself a favor. Don't visit their web site and don't even think about giving them any money.

Biggest Pro: Zip
Biggest Con: Can't trust a word they say

CANT BELIEVE THIS SH*T!!

They send me and invoice after they automatically withdrew $177 from my bank account and I over drew and had to pay a fee. They also too the payment out 7 days earlier than the statement said. I would have liked at least an email. A reminder. "Hey we're going to yank a bunch of money from you and tell you after, good luck with that!"

Biggest Pro: Havent found it yet.
Biggest Con: Piss poor customer service.