Just host The worst hosting company !

My wife was diagnosed with Breast Cancer a year ago and been trying to re coop and my domain was
registered with just host and for the past 9 hours Ive been trying to re register the domain.
I am in the process of putting a complaint in the attorney generals office and will be suing just host for
poor service loss of wages. Also getting in touch with the better business bureau. Also calling channel 7 news 7 on your side. For all that have problems with just host please contact the write organizations.

BAD HOSTING!!

TERABLE HOSTING
we using it 7 month.
we have on it about 30 domains , and yeasterday when we try access our webpages on all them was error.
What support wrote to us ?
We apologize for the problem.
Your original server was crashed (its RAID array was totally damaged), so we had to start accounts restoration on the new server.
The process is still going on (they are restored in alphabet order) and it looks like your account has not yet been restored.
That is the reason you are getting default page.
I am going to restore account by hand right now.
Please allow me some time to accomplish that.

Yes they restored our account but it was clean! no setings ,no data ! nothing!! no backups..
"As for HDD, it is crushed.
We can't restore anything from it.

Sorry for any caused inconveniences.
We don't have any files to restore your account.
Just the dns zone for domain was not removed from old server.
I have added this domain to your cPanel.

Let me know if you need more help."
And they just tell hdd is damaged it you problem.. NICE HOSTING!!
All out projects we must start from zero..

unJustHost will Steal your SiteName Before you even Sign Up

I was in the process of applying and inserted the website name I wanted. Before signing up, I read these reviews and decided that JustHost was unJust and never completed the first page. Remember, I never signed up, but they grabbed my name so I couldn't use it with anyone else. Obviously they keep information about you while you're filling in the form, whether you click OK or not. They'll probably do the same to you. Fortunately, I never entered my creditcard number. Nobody else knew the name I wanted.
I am considering a suit.

Biggest Con: unJustHost are thye Biggest Con

I was assurred of a 100% guarantee money back anytime...

All I've gotten is the run around and I stil am out $94.60. Their add-ons and tools were astonomically priced. the whole thing stinks. I'm haveing my banks fraud team look into it to get my money refunded.
EVERYONE GO TO YOUR BANKS FRAUD TASK FORCE AND HAVE THEM FORCE A REFUND.

How can i sue justhost.com?

Hello,
First, justhost is the worst hosting provider, and worst ever support. I had a reseller account for almost 10 moths, and i canceled my reseller account due to daily downtime and my site was hacked 3 times from their staff.

However, i canceled my reseller account and i requested for a prorata refund, they replied that they will refund me $123 USD. That was 21 days ago, and i did not receive my refund up to this moment.

Now, i want to Sue justhost, any one know what is the proper way to do this? Who to contact?

Appreciate any help how to sue justhost.

Regards

just host stinks

This has got to be the worst hosting company ever. I paid for a 12 month plan and 30 minute priority turnaround. Their tech support people don't know what they are doing. They are located in India and most of them can't speak english well enough to rectify any issue. They are all rude and there is no way to speak to anyone that can fix or even address your issue. I know I will never see a penny back from the money I sent with them, so I will spend the upcoming time, until jsut host is out of business, educating people on how horrible this company is.

Biggest Pro: none
Biggest Con: all

Unacceptable Service from JustHost

I moved my domain from a different host to JustHost after reading reviews for them on TopTenReviews. Honestly, I was very impressed with the reviews there. But today I seriously believe those were "paid for" reviews that were written by TopTenReviews.

JustHost does not stand anywhere close to what they promise.

My first problem took place the day I signed up. I tried making a payment for my account vis PayPal. Payment went through PayPal but JustHost did not reflect that. So I decided to make the payment directly by my credit card. Its then I realized that I was also charged on PayPal. Took me a couple of hours to get a refund.

My second problem also took place the day I signed up with JustHost. I was looking at the website transfer offer they had. I clicked the "Continue" button expecting it would take me to the next page with more details, but voila, clicking the Continue button actually placed the order for Website Transfer; No confirmation asked, no order page, nothing.. I was charged $50 for website transfer. I decided to continue without making an issue, since I was actually transferring my domain I thought I might as well some professional people get the site files transferred as well.

Anyways, they still did not leave up to their promise. They promise to transfer your site files and the databases in less than 12 hours, thats what they charge $50 for. BUt it took them almost two whole days to complete the transfer and it came with a lot of problems. My site transfer was not actually a successful one. I have to make changes to my sites configuration to get it up and running properly once again.

In short, I had to be offline for two whole days and go through a lot of problems when I decided to switch to JustHost.

Anyways, my nightmare was not over.

I have a couple of databases, however, only two are actually active. One is for my site and the second is for the wordpress blog I have.
Early November, 2010. My account was suspended. BAAAAMMMMMMMMM.... Why..? I had no clues. There was no intimation sent either before or even after suspending my account. I had to raise a support ticket to know what happened, which is definitely not acceptable. They are supposed to be informing their customers about any such severe actions before executing it.

Aren't they suppose to send you a warning mail, atleast 24 hours prior to take any such actions? Surprisingly they don't even bother informing you after taking any such action as well.
Then I read the super fine print on the Terms & Conditions page.
These arent the exact words, but it is what those words mean.
"We hold the right to suspend any account at any time at our discretion without any prior intimation. We will do our best to inform the customer but are not obligated to do so"
I believe we all understand what that means.

When I raised the ticket, I was told I am overusing the system resources. Against the 10% that I am supposed to be using according to the fair use policy. The database for my site is using 45% of CPU resources and my wordpress blog's database is using 105% of the CPU resources.
Now here is the surprise. My site has around 300 unique visitors a day with approximately 3000 pageviews a day. That is not too much of traffic and they say I am using over 45% of the CPU resources.
Now beat this. My wordpress blog had only 85 posts so far, had been online for about 10 days and I didn't have any visitors as yet and with this, I am using 105% of the CPU resources???????
God, what are the limitations????

They suggested making certain changes to the config file in the wordpress blof to speed it up and reduce the load on the server. When I added those codes, my blog was a complete mess. I once again, had to redo the config file to get the blog up and running again.

I tried searching on their website, Terms and Conditions, FAQ, even the Privacy Policy page, but there is no reference to anything which can give any idea as to what is this 10% Fair Use Policy in numbers?

And guess what, it took over 6 hours to get my site online again.

P.S.: I had asked JustHost to provide me with numbers which can help me understand the 10% Fair Usage Policy and there has been no reply on that as yet.

Biggest Pro: None
Biggest Con: Everything

By far the worst hosting company I have ever dealt with

Site was running OK for a few months, although it did seem to go down quite often and was slow, then without any warning the account was suspended with immediate effect.

They basically sent an email saying I was using too much of their server power and I was no longer welcome to continue with my hosting. From that day I have not been able to access ftp or my account. I was told in the account suspended email I could get a refund but their so called customer support is horrendous. Every email was replied to by a different person asking the same questions I'd just answered. Very poor. Over 20 emails were send in a period of 48 hours and I got nowhere. Very frustrating, poor service and extremely damaging to our business which is mostly on-line retail.

They still seem to be emailing me telling me to pay for my hosting or my domain and site will be suspended which is an absolute joke as my domains and sites are no longer with them and haven't been for months.

I also believe their advertising is very misleading and probably isn't legal as it give the impression that everything is completely unlimited and nowhere does it mention that terms apply or that there service is actually only unlimited to the point where you take up any of their server power.

I certainly won't ever recommend them to anyone and they don't deserve a single point in the rating system for the pain and hassle they have caused.

Biggest Pro: none
Biggest Con: Just Host

Cancelling? You may have to file a dispute with your credit-card

I joined Just Host on 11/10 as a "silver" reseller. During the sign-up process, they offered a number of inducements to add on services, which I took advantage of in several cases.

The product/service - as delivered - was totally non-functional. I did not even have reseller priveleges at the beginning, I had to open a support ticket to get basic control panel features enabled.

As I continued to work with the service, I ran into one problem after another - basic functionality was either absolutely missing, or was configured in such an abysmal way as to be totally useless.

After about 24 hours of writing trouble tiickets, and fighting with their software, I decided that I had had enough. I have a business to run. I don't have time to mess with all this B.S. I expected to be provided a service that was "as advertised" and it was not. Not even close.

I asked them to cancel my account and refund all my money back to me. With the exxception of the initial reseller account fee, they have refused to refund a dime - and I have a whole slew of e-mails, back and forth with them, where they have thrown their terms and conditions in my face saying (in essence) "It just sucks being you!"

After repeated attempts to resolve this, I have opened a dispute with my credit card company, asking them to charge this back to the vendor.

We'll see what happens!

Jim

Biggest Pro: I can dispute this with my credit card.
Biggest Con: Everything they do and offer is a Con. In both senses of the word.

it does not worth neither with a cheap price

if you want just to play with a few code and some basic HTML it's ok, but don't rely on them for more than that, unlimited is just a marketing trick, support is evanescent, customer care just depend on who you find and
and control your bank account, they charge for everything and more, I spent a lot of time trying to have money back

Biggest Pro: price
Biggest Con: everything else!