Just Host - Cowboys

6 months into a 5 year contract they simply suspended my account alleging excessive use of server capacity - supposedly in excess of 10% - quoting some percentages which I am unable to check, verify or monitor. My website was out of action. I was locked out of my account so that I couldn't even do anything about it. After strong email protests they reinstated the account, but now a couple of months later they've done exactly the same all over again!

Their proposed solution is for me to upgrade my account to a dedicated server. Do they really think I'm going to throw more money at them after that experience?

Cowboys. Don't go near them.

Save yourself heartache do not use just host

It looked a good deal and was easy to set up, then you guessed, I had an email to say using too much server and account suspended.

One of 4 accounts were suspended for good, then it happened to others until I threatened that i wanted to make a complaint. So 3 active accounts, next were messages on one of the plans that i had not paid, i had set up payments with paypal. Hosting kept asking for payments over internet so paid to keep my hosting going. Sent proof that i paid, and proof of the over payments, guess what they suspended my account.

It took me 5 months and threats of reporting their english office to the fsa before i was refunded all the over payments that had been paid, oh and a threat that if they could not see the overpayments, that their accounts needed looking at by an official body. That worked best of all and I got an immediate refund, within minutes!

Now after having no accounts for several months they have taken money from my credit card, even though on advice from my cc card company that I email them and tell them not to take any more money, they took $19.95 for faster server, for hosting i do not have. This is surely theft, a refund has been issued after around 5 emails of complaint for $3.60.

I am now happily with hostmonster and havent had a problem in the last 5 months, found them helpful when i had a problem with another hacker, and they have so far been excellent.

JustHost - Nothing Else

after nearly two years with JustHost, we ran into a snag. It started with a principal in the company needing additional spam filtering, so we signed up for the $20 spam attacker. The problem is, we haven't received an email since.
Despite all efforts to communicate with this company, they are just not there. You cannot "speak" to technical support, it's not allowed. You cannot speak to a manager, they are not there. You can only communicate throug email (does anyone else see the problem here), so you end up having to share a personal email to communicate.
The "Technical Support" team seems gifted at replying to emails without ever answering any specific questions or resolving the issue. We disabled the spam attacker after the first day, and later found on the Cpanel that all mail was still being routed to it. We corrected that, received (2) emails, then nothing.
Since this frustration, we have begun researching alternatives, and although I know there is no such thing as perfect, I do place a lot of value on the ability to speak to a human being - something JustHost doesn't offer. I also researched reviews on JustHost, and was astounded at how many show up on the search that are clearly created by and contributed to by JustHost. When you keep telling yourself and everyone else that you are the best, I guess the people around you begin to beleive it too.

Biggest Con: No Technical Support - in person

Just Host is the worst hosting in the world !!!

Switched from my old hosting service to Just Host three days ago. From day one it was nothing but slow loading of pages and timing out of pages and links constantly. They gave me email, and the web address to go to cancel my account. I followed their directions. When I got to step three, there is only one ambiguous option,,,to "cancel the account so that it does not renew at the end of the billing period.
That's not what I want. I want the account completely closed, and my refund issued. Now can't get anyone to answer me or simply do what I request. I'm out over two hundred dollars,,,,,,,,,,,,and I WILL get it back.
Stay as far away from this company as you can.

Cancelled Credit Card

STOP!!! Read this before even considering JustHost.

Oh, by the way, only review comments from lists like this where we can add our own opinon, as I like many are fooled with all the hype at review sites.

I went back and forth exploring JustHost before I signed up, when all of a sudden I was offered 20% off the hositng price. I signed up.

As I going through the sign up process I chose a plan, gave my Credit Card and then pressed next.

A second page came up asking about add-ons, I scanned the page and decided I did not want any add-ons at this time. Press next to move through the ordering process.

Before I even completed, I was texted from the bank advising of two transactions from HostPro on my credit card. I didn't even get the chance to complete the order.

I tried to contact billing both through email, by phone and through their online chat, but to no avail.

All the emails were vague and were designed in my opinion to buy time.

I even got an email from the Cancel Department, that was after I got one from the billing department advising that my request for a refund was to be handled by the Refund Team.

Someone else mentioned that this company is run by computers. Sure seems like that.

This company seems to be really good at what they do - taking your money.

On advice from my Credit Card company, I have cancelled my card. Guess they have a record on JustHost.

I am currently with cirrushosting and was moving because of the attitude of the techs there with a problem I was having with MicrosoftOnline exchange. In the end I will probably stay there as at least everything works and a real person answers the phone.

That brings me to another point about JustHost. They claim they have real people who speak real english. Another marketing claim perhaps?

Biggest Pro: Smart Business Model if you own the company
Biggest Con: Fool me once, shame on me....

Refund

I have only registered with justhost a couple of days ago but after I read all this I decided to cancel. I had a 5 year plan for £87 with no extra addons (thank god I didn't get any when I registered!).
It might seem cheap but I have decided to cancel to avoid any trouble in the future.
I have had to email their cancellation, billing, refund and support emails to get this done.
The reply to my cancellation email was a link to cancel my hosting AFTER 5 years. They said it will be active for 5 years and I had no other option but to agree. I wasn't happy with this as I wanted to receive my refund straight away. So that's when I emailed their refunding service telling them that I am entitled for a refund. They replied within the hour stating that I need to cancel my hosting NOW, not after 5 years for a refund. I was a bit confused because that option wasn't available for me on the cancellation page. I emailed back and told them to cancel my hosting now. They replied back with how much I would get back excluding domain fees because I wanted to keep my domain. Supposedly it's $20 dollars for the domain but it looks like I have been charged $23. I didn't really care for the extra $3, I just wanted to avoid trouble. The refund has been confirmed by my paypal and said it will take 7 days for the transaction. Justhost confirmed that they have sent a refund and reminded me to cancel my subscription with them through paypal to avoid any extra costs. And so I did. I presume the money will be back in my account within 7 days as confirmed by paypal. I have contacted their support team to confirm that my domain name will be released by them within 60 days. I have yet to receive a reply for that email.
My cancellation only took one day to deal with and I was happy! I used the livechat about 5 times.. that's where I got those emails from.
Compared to you guys I feel lucky being scammed by only $3.

Biggest Pro: They reply quickly
Biggest Con: They can be difficult to deal with

JustHost - JustAJoke

We have our site hosted with Just Host and ever since we started with them, there's been nothing but problems.
Our web server was loading so slowly that every load attempt was giving "connection timed out" and i have been contacting them about this for nearly 2 days. Nobody has come back to me.

I phoned them today and the customer service agent accidently unmuted his microphone when speaking to his colleague only to say the words "fucking idiot" in mid sentence....Appalling!

When i finally spoke to someone with half a brain, they told me they had been conducting maintenance to our web server (which we had absolutely no notification of!!) and to add insult to injury, they conducted this DURING BUSINESS HOURS!!

I wouldn't even recommend JustHost to my worst enemy!!!
JustHost - JustDont!

Biggest Pro: Nothing - They're cheap i suppose u get what u pay for
Biggest Con: They could even host a dinner party!

JustHost scam

I tried to move my Domain to another hosting company. After calling JustHost to release my Domain, they informed me it could only be done by email. My emails were not returned for 2 days (the day after the account expired). They "could not" release the domain without being current. They wanted me to pay, full price, just to release it. I also found out, when I moved to JustHost they took control of my domain, it is registered under the name of someone in there company, not me. Since the name is registered under someone else, they can hold the name for a year or better, if you decided not to pay them. DO NOT USE THIS COMPANY!

Justhost is a junk hosting that i used

3 days ago, the server down for 20 hours, then they move my accoun to another server, but they removed my dedicated IP, they said that i haven't cancelled it. In fact, i just cancelled the next renew of dedicated IP at Aug. I sent several tickets to request getting back my IP, but they said they can send an invoice to renew it only. I almost think they are scam. Another thing that you should know, they will suspend your account when your script used 10% resources with no any notification before suspended. So don't choose this junk hosting, choose hostmonster or others are better than it.

Don't use Just Host

We are on a dedicated server with Just Host. Our server has been down for over 16 hours, and they refuse to do anything about it. Their techs are incompetent. Demands to speak with a supervisor were refused. These people are simply bad business, and no one should use them for anything mission critical, as our sites are. We have had continual problems with them since the day we signed up. We are transferring our hosting to GoDaddy, where we have never had any problems.

Biggest Con: Technical support