Don't use this hosting

If you run a web site that’s php or html this would be an OK host, don’t try to run a database site on this hosting as there so over sold you will be disappointed. Really you can find a lot cheaper host for php and html hosting with better support.

Biggest Pro: None
Biggest Con: Slow database servers

ixwebhosting review and the file limitation on unlimited plans

Before you sign up for ixwebhosting, you better consider their imposed 100,000 file limit. They say the limit is 100,000 for windows and 300,000 for linux. Unfortunately, many of the staff at ixwebhosting do not even know this limitation themselves. The terms and conditions are very general and they claim unlimited storage and bandwidth. This borders upon scamming the client to sign up and then tack on a file limitation to get you to upgrade to ixwebhosting VPS account. Is this ethical? No, it's not. Should people sue ixwebhosting for doing this? Yes, clients who have been a victim of such misleading terms and limitations should work on a class action lawsuit. You can perhaps email elawcase@gmail.com but also contact your legal consultant as well. Regarding ixwebhosting hosting itself, ixwebhosting wouldn't be recommended because of their constant downtime and server speed. It will lower your website ranking and people who visit your website will leave the site due to speed. The customer service on the other hand are courteous and you can easily contact them via online chat quite quickly. But unfortunately server and service is lacking. In addition this file limitation and server speed will affect your website's future growth.

1. ixwebhosting file limitation - POOR
2. ixwebhosting server speed - POOR
3. ixwebhosting uptime - Below average
4. ixwebhosting customer service - Very Good
5. ixwebhosting Overall - POOR

Last note, Ixwebhosting should not promote unlimited hosting if they have file count limitations imposed. This is considered false advertising.

Biggest Pro: hsphere control panel
Biggest Con: server speed and file limitation

Bad solution, too many problems

HTTP downloads limited to a 2MB size, bigger files are downloaded corrupted almost always.
SMTP limited to 25 recipients.
Control panel terribly slow, if you want a reasonably speed you have to buy a "Virtual Server".

Warning- this server sucks and cost me money

These guys suddenly suspend your account and give you no explanation of why. Their chat people just say there's a problem with the account and to support a ticket. When they get round to answering the ticket they dont say anything other than to get lost. I wish I had never got involved with this server and warn anyone considering them to stay clear and not risk the performance of their website with these people.

Biggest Pro: non

my biggest mistake in my life

very bad servers . the up time is very good but speed and server response is very bad.
they destroyed my business and now i am searching for a new host provider respecting his serious customer who have a good traffic.
ix need kids to host their website with them.if your traffic exceed 1000 visits per day your site will be at the top of the slowest sites in the world.
keep yourself away from this company.

Biggest Pro: price
Biggest Con: Slow servers

Don't ever host with them

I have been hosting with them for almost 5 years and they were good when I first started, now they have the worse customer service and tech support.

I was hosting 5 websites with them and I was away and had no internet access, I got back and I found out that my hosting plan expired July 21, I still had active domains, so I asked them I would like to reactivate my hosting plan and that I was away. They told me that they deleted it and there is no way to restore it, I had websites there that I paid over $5000 each to have created and allot of data which I didn't have backups of, on ixwebhostings website it states that they make backups which I guess they don't!. I lost everything. The worse part is that they don't tell you they will delete it.

Biggest Pro: none
Biggest Con: they delete your files with no chance restoring

Bad User Experionce with IX web Hosting (Service out for 40+)

Hi,

I have a premium account on IX web hosting. i had that account for about 6months now... and i had payed them for completely for 2years. now they are trying to ignore my tickets and giving me less support.

my account was suspended due to TOS SPAM issue (AS they say). And all my domains are un-available for about 40+ hrs now. what ever they referring as a spam mail was not even originated from any of there servers. only the body containing the URL's of the sites that hosted on the IX hosting. Actually it's a Monthly news letter that i send to my registerd customer base of 75,000 about my services. Due to the high number of users i have communicated with the IX before and got there idea about it. they tolled me that they can affored that kind of email base. so i took my own SMTP server and a dedicated domain for the mail transmition (from Slice Hosts).

All the issue wear discussed with the IX web hosting before i started transmitting the newsletter. but they didnt check any history just block my account.

Best part is they take about 12 - 17 hours to reply for a one ticket i added every time. and after waiting about 17 hours what i got as a reply was "I have sent this ticket to our call center in order to speed up solving of this issue. Please wait for a call from us." but now 10 hrs has passed by...No 1 called me at all. and i tried to call there international number 3 times, but i was on hold for 20 mints each time... (IDD calls are not that cheap in my country). then i asked to give me backup of my DB then that i can start the hosting on some wear els till this matter clear out. they refused that also.......

Now I'm totally help less... All my websites and domains are down at the moment, and they are not communicating with me, and not even letting me to get a backup of my DB's. and all this was for a previously communicated and sorted matter.

if any one have any idea, please help me on this.....

Thanks

Not recommended

Poor and slow tech support.

Likely to blame any problems on you before investigating.

First line of tech support "defense" can barely understand the links and instructions they send you.

As soon as I can find a better service (and some time) I will switch

my biggest mistake is ixwebhosting

Well i do not like ix coz i lost my all visitors de to slow Databse of IX, My web almost dead 2 days in a week.. when i was on hostmonster i got daily 500+ unique visitors now it is only 50 visitors( and i am enable to view my visitors stats coz ix does not provide any reliable visitor stats software in cpanel like awstate etc) i just lost my visitors due to database errors and slow server speed :(

Let me define IX in one sentese

IX is my Biggest Mistake

But still i have to surf with IX coz i paid them money for two years :(

They does not provide any good live chat service if we asked any question to supporter it says plz hold and then does not reply even you open that chat page for 1 day or 1 week you will not get any help

:(

IX Web Hosting has become totally UNRELIABLE

I continually check my page and I am getting server failures and REALLY slow performance in all my domains: MovieManager.ca etc. This seems to happen every Sunday and how I can I tell if it's happening at other times as well?

IX Web service level isn't 99.9% it's way way lower.

I IX Web is forcing me into an Emergency situation. I now have to decide if I should pull all my sites from IX Web. This is a disaster.

If I am forced to change providers I will be sure that the hosting rating services get my severe complaint.

This is unacceptable !

Biggest Con: SERVERS ARE GOING DOWN ALL THE TIME !!!