iPowerWeb is probably one of the biggest web hosting companies on the Internet today, hosting over 300,000 web sites worldwide. This is very impressive because it tells us that they are capable of handling hordes of customers on any given day, and that their business model is highly sustainable given the nature of such growth. iPowerWeb was established six years ago, and has proven that they have been built on the premises of a built-to-last model. The company labels itself as the fastest growing web site hosting company worldwide, which I believe to be factual information given that no other company jumps from having 10,000 customers to 25,000 customers in four months' time. Despite being a large host, iPowerWeb has shown that they are still capable of providing fast customer service by really experienced technicians who have probably been in the industry for years. Server uptime with this host has also been outstanding.
Price and Cost Effectiveness
iPowerWeb's most popular package is its "Business Pro" plan which goes for $7.95 a month. This plan allows 10000 MB of disk space, 250 GB of bandwidth, 2500 e-mails, SSL, CGI-BIN, MySQL, unlimited e-mail forwarding and more. A free domain is also available with this package if you pay for a full year. This plan is actually quite generous considering the free software and scripts that come with it. Commerce related features, power plugins, and free marketing and promotion are also available.
iPowerWeb also offers a "Windows Pro" plan for ASP.NET developers. This plan is $9.95 a month and includes 1000 MB of disk space, 50 GB of bandwidth, 500 e-mails, and includes everything from the Business Pro plan with the addition of ASP.NET features and support. StartLogic has a similar Windows hosting plan that is actually a better deal than this, because you get 100 MB more disk space.
The company also offers dedicated hosting starting at $49.00 a month up to $99.00 a month.
iPowerWeb owns two data center facilities that are located in Los Angeles, CA, and Phoenix, Arizona. They are strategically located on AT&T's, Global Crossing's and Cable & Wireless' OC-48/OC-192 Global IP backbones. Like most data centers, the centers are equipped with a secure entrance, backup generators, a power distribution system, climate control, and a file suppression system.
Customers can interact with iPowerWeb's customer service team using a number of different methods. They offer e-mail, live chat, and toll-free telephone support for customers in the U.S. and Canada. iPowerWeb is generally pretty responsive using all three methods, probably because they have 80 people serving customers at all times. Responses to e-mails are generally fast, and somebody is always present in their live chat sessions. Telephone support is also fairly responsive if you prefer to use this method. iPowerWeb also has an enormous help section which probably answers 70% of the questions they receive via e-mail, live chat, and telephone. The help section features 170 questions and answers, and includes an interactive flash tutorial for customers who need help in setting up and configuring their web site. Out of all of the hosts I have reviewed, iPowerWeb probably offers the most resourceful on site self-help. This is probably because they have been in business for so long and have literally been asked the same questions over and over again.
iPowerWeb uses the vDeck control panel, which, as I mentioned in the review for StartLogic, is one of the most functional and versatile web site managers on the Internet today. The panel allows you to manage every aspect of your web site and it is complete with tutorials, walk-thrus, and a help center. What makes the vDeck control panel particularly useful is that it makes complex procedures such as building a web site or installing comprehensive CGI, PHP, or Java scripts simple. The panel's intention is to make the whole process of configuring and managing a web site easy.
Through the test of time, iPowerWeb has shown that they are capable of serving and providing quality customer service to a large number of customers on a daily basis. They have proven that growing exponentially does not interfere with the high level of service they have provided since day one. 'iPowerWeb' is a well known and well respected name in the hosting industry, probably due to the fact that it is this host who first began offering large amounts of disk space at relatively inexpensive prices. The company also offers a 30-day-money-back, hassle free guarantee. iPowerWeb is an excellent hosting company for new to intermediate level developers.
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