| uptime & reliability
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| server & connection speed
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| technical support & knowledge
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| customer service & billing
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| price value for money
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* ratings are out of 10
Awful service when they transfer to new servers
They never used to be like this. They have been moving web sites to new servers and they aren't debugged before hand. Web sites and emails are down sometimes for an entire day with no idea when they are coming back up.
They apparently have grown to fast to provide quality service anymore.
At this writing my website was down for 5 hours today and my email is still not working 13 hours later.
We are looking for a new provider. Biggest Con: Down time is a regular occurrence now
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