HORRIBLE service, DON'T EVEN CONSIDER THIS COMPANY

They were fairly reliable for most of the first 5 years, and every time our mail goes down, I wonder if they have finally gone out of business. CS people don't care about anything, they talk in cirlces, reset your passwords without telling you. We have lost our mail at least 5 times in the last week, with no notice, no apology, and no explanation. I am moving our site and domain as soon as i finish this review.

Biggest Pro: they used to be reliable enough for the money
Biggest Con: can't run a business with email down constantly, terrible CS

Looking for an unreliable Web Host with Horrible CS, Look No More

Please. Ipowerweb is a joke. Every time I call, and their phone message says, "for affordable reliable webhosting" I have to choke back the laughter. Since moving my site here a few years ago, I have experienced nothing buy repeated outages. Almost every other month. The usually last anywhere from an hour, to 6 hours or more. It is a joke. Calls to the support lines bring you disconnects, endless waits on hold, and foreign call center clowns. When you do get someone, they are indifferent. Couldn't care less. Definately an incompetent and unprofessional operation. Even worse, since this host is known to host so many spammers, their IP's and servers are blacklisted by many ISP's, so your e-mail get flagged as spam through no fault of your own. Definately, avoid these morons at all costs.

Biggest Pro: They don't poison you
Biggest Con: Too many to list

OK for first two years then disaster

For two years the web hosting went fine. Speed and other factors were all satisfactory.

Then suddenly I couldn't upload nor download. That meant I couldn't get a current copy of my website. The download would start then slow and finally slow to a near stop. Obviously a problem at the ipower web kansas data center. Many unresponsive email messages later I gave up and recreated my site on another host. This required many hours of my time.

Worst hosting company ever

They corrupted the database on a migration; it took them 2 moths the figure out why the site would not work. I had to move to a different host and they were not abele the get the domain to conferrer to the new host. I spent over 20 hour on hold on the phone trying to get it worked out.

Biggest Pro: There is none!!!!

Don't even try!

I was with them for a few years--so many issues every week!

Finally switched to NGHosting; it took me forever to get them to switch my nameservers. I had to call and call and call! I also tried to close my account, by phone, email, submitting a ticket, chat. I have records of some of these attempts. Each time I would assume my account was closed until I would get some email from them addressing me as their customer. And now, almost two years since I switched, they are trying to charge my credit card with another two year service! Most disgusting!

Biggest Pro: none whatso ever
Biggest Con: Fraud.

they are crap

I used ipower for about a year, and in that year they lost my site three times. They charged me monthly even though I paid a year in advance.

Now a year after I left them I checked my debit card online and I see a $75 charge....crooks

I reported them to mastercard and filed a fraud report w/ police.

Avoid them like you would avoid kissing a person with aids

Biggest Con: they are crooks!!!!

iPower NO

I can't get to the control panel due to gateway issue. This is the last straw. Read the previous reviews and I have had the issue. They use to be pretty good, but those days are over and so am I!

Biggest Pro: none
Biggest Con: nick and dime, access, customer service,

Used to be a good company but are terrible now

Today I finally cancelled my account with Ipowerweb after 6 years with them. They have gone from a really good web hosting service to being terrible at every aspect of their service. The customer support is terrible and they try to nickle and dime you for every penny they can get. I should have switched a couple years ago but out of dumb loyalty I stayed only to be disappointed again and again. Once they get their hooks in you they make it as difficult as possible to transfer your domain to another company. I can't say enough about researching completely before signing up with a webhost. I fee like a bad nightmare has finally ended!

Ipowerweb is a joke

I have been with them for 5 years now, and 2 weeks ago I renewed my plan. This morning I was banned for no reason. I called them and waited for 3 hours to talk to them. They couldn't tell me why my account was banned and then disconnected me. I am done with ipowerweb and going back to dot5hosting.

Biggest Con: poor support

Long term customer now looking for a new host.

I've have used iPowerWeb for my websites since 2004. Until this year they were my hosting company of choice for new clients -- no longer.

In January 2008 they "upgraded" their servers, and their reliabilty has been terrible ever since.

On any given day I have at least one website down because of iPowerWeb "updates", "service", or known problems. A tech call means at least an hour on hold, followed by a standard scrips of Q&A where I have to demonstrate that I have a real problem, and finally a talk with someone who speaks poor English. Generally the result of tech calls is the message ""we are aware of the problem and are working to restore service".

The frustration is unbearable. I'm moving all of my website clients to another hosting company, rather than try to continue trying to adapt to iPowerWeb's problems and upgrades.

I will never again use iPowerWeb for a website host, and strongly recommend to all my contacts to look elsewhere for a hosting company.

Biggest Con: Terribly slow, terribly unreliable, terrible customer service