iPage

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1 out of 24 (or 4% of) people recommend iPage.
 › Rating Averages ››
Uptime & Reliability Server & Connection Speed Price Value for Money
3.98 / 10.0 4.79 / 10.0 2.55 / 10.0
Technical Support & Knowledge Customer Service & Billing
3.17 / 10.0 3.65 / 10.0
iPage
› Overall Rating ››    17.83% 
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iPage reviews

uptime & reliability
0.00
server & connection speed
0.00
technical support & knowledge
0.00
customer service & billing
0.00
price value for money
4.20
* ratings are out of 10

Don't use if you require a database!

So far, I have been with IPage for 3 weeks. In that time, my site has been down for 10-15 minutes at least 4 times a week, that I am aware of. The problem is that they have overloaded their database server, and my site main page needs to use it, as does my message board, an integral feature of my site. At first they kept denying that they even had a problem. Today, however, the support person I spoke with (by the way, don't count on getting one that is fluent in english and easy to understand) told me that they had a "temporary problem with the database for the last 10 minutes". When I told them this had happened numerous times, and asked their solution, she simply said "we have solution" and at that point quit communicating with me. I think I'll be switching host's. At least they do have a money-back guarantee. I'll be using it!

Biggest Pro: Money back guarantee.
Biggest Con: Out-sourced tech support

iPage is NOT recommended by Ryan. This person does NOT recommend iPage.
› Overall Rating ››    0.00% 
Reviewed on September 23rd, 2010 at 09:39 EST by Ryan
Customer for duration of Less than 1 month
IP Address: 67.142.130.34
Type of Plan: Shared   Platform: Linux   Domain: http://www.wireyourownhouse.com/   Email: [withheld]
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15 out of 15 people found this review helpful.
End of Review #21 out of 24 iPage reviews
uptime & reliability
2.50
server & connection speed
2.00
technical support & knowledge
6.00
customer service & billing
5.00
price value for money
4.00
* ratings are out of 10

Constant down time and server issues

I started with iPage because I saw good reviews elsewhere and they were cheap for unlimited access. I regret the decision now. They not only screwed me when I first signed up and automatically charged me for a bunch of additional security crap that I didn't need, but my site is SLOW and is only live randomly because of "database issues". My site is not large, it's run through a wordpress theme, and takes FOREVER and a day to load, when it's up. Unless you want to pay for a dedicated server (which I don't have experience with and can't guarantee it'll work) I would suggest staying away from iPage. I do, however, applaud their attempts at being green by using wind powered energy!

Biggest Pro: "green" energy
Biggest Con: Server speed & database reliability is horrible

iPage is NOT recommended by Clayton. This person does NOT recommend iPage.
› Overall Rating ››    30.00% 
Reviewed on August 5th, 2010 at 11:37 EST by Clayton
Customer for duration of 3 - 5 months
IP Address: 63.85.151.70
Type of Plan: Shared   Platform: Linux   Domain: [withheld]   Email: [withheld]
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16 out of 16 people found this review helpful.
End of Review #22 out of 24 iPage reviews
uptime & reliability
1.00
server & connection speed
1.50
technical support & knowledge
0.00
customer service & billing
5.00
price value for money
0.00
* ratings are out of 10

My iPage experience was terrible. Would NOT recommend to newbies.

Their money back guarantee turned out not to be "all my money back". The deducted $15 for my "free" domain name or registration or some damn thing. This is a company only a lawyer could love.
Tech support couldn't pour piss out of a boot if the instructions were written on the heel.

Biggest Pro: Able to ultimately get some live chat help, although the help didn't resolve the issues.
Biggest Con: Tech support has the technical skills God gave gravel.

iPage is NOT recommended by Bob. This person does NOT recommend iPage.
› Overall Rating ››    5.00% 
Reviewed on May 20th, 2010 at 12:06 EST by Bob
Customer for duration of Less than 1 month
IP Address: 76.189.175.165
Type of Plan: Shared   Platform: Linux   Domain: [withheld]   Email: brokerbob51@yahoo.com
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14 out of 14 people found this review helpful.
End of Review #23 out of 24 iPage reviews
uptime & reliability
9.70
server & connection speed
7.80
technical support & knowledge
5.00
customer service & billing
6.30
price value for money
2.90
* ratings are out of 10

BEWARE. Only 6 pages to be published for it $3.50/mo deal.

I am new to web hosing and I saw the iPage $3.50/mo promo deal and signed up. I tried to used its Sitebuilder to build my website and discovered that there is a six (6) pages limit. If I want to publish more than 6 pages, I must sign up for the premium service which cost another $9.50/mo. This limitation is not made know to mein iPage promo. So, buyer beware!! Moreover, they have very few unattractive web templates to choose from. If you want choices, iPage only give little.

Refund: Their full refund mean they will deduct $15. So, you will not get a full refund!. Obnly partial. To get refund, I must contact them after I cancelled the subscription. Their so call specialist will not contact you. You must contact them to get refund after you cancel.

If you are new to web hosting like me, try to sign up for FREE trial. There are many out there.

Biggest Pro: Ipage has live chat sales team. So, you can get contact them easily.
Biggest Con: For $3.5/mo, there is a 6-pages limitation if you use their Sitebuilder to build your site. very few choices of template.

iPage is recommended by Andrew Chin. This person recommends iPage.
› Overall Rating ››    49.00% 
Reviewed on April 16th, 2010 at 11:12 EST by Andrew Chin
Customer for duration of Less than 1 month
IP Address: 75.62.146.97
Type of Plan: Shared   Platform: Linux   Domain: [withheld]   Email: [withheld]
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19 out of 19 people found this review helpful.
End of Review #24 out of 24 iPage reviews
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