A very pleasant surprise!

Well, it's only been a week for us so far, but what a very, very pleasant surprise.

After signing up, it was reassuring to receive a few emails - detailing login info, server info, etc almost immediately. Unlike a few other places I could mention, the response was very quick indeed.

Following setup, Innohostings tech support identified a small problem with my custom DNS servers (without any prompting from me) and corrected them while I was on the phone to them (I was asking about something entirely unrelated at the time). Net result - a super-spiffy service operating.

I've had a few bad experiences (haven't we all?) with previous hosts - usually right from the beginning and once payment has been made, so to receive such a responsive and pro-active service from Innohosting was a really nice surprise.

What can i say so far? Well, apart from the excellent customer service/tech support, the hosting has been FAST. Very fast! I simply cannot complain about anything at this stage.

Okay, so a review after only one week may be slightly unusual, but when the service received has been impeccable from the word go, it very quickly leaves a very good feeling. At this moment, I'm feeling I've made what is possibly the best move in a long, long time.

Judging by the service so far, I would have no hesitation whatsoever in recommending them. First impressions, as they say, count. My first impressions have been superb!

Biggest Pro: The great customer service - friendly and efficient
Biggest Con: None that I could mention.

Awesome Host

Innohosting is great for resellers, they stand behind their service. They not only give great support to their customers, but also their customers end customers, so you can focus on other aspects of getting your business up and running without the hassles of support, if you have a support issue from one of your clients the support ticket can be automatically sent to innohsting who will answer it anonymously also they really have great rates and great customer satisfaction both Chris and Rameen do aim to be sure their clients are satsified

Biggest Pro: Excellent Customer Support and Satisfaction
Biggest Con: Cant think of any :)