Excellent Company

Support tickets answered in record time. Excellent up-time. They offer discounts for multiple accounts and when accounts are renewed. $5.00 domains.

My only complaint earlier was their data center was in Hong Kong. There was a slight lag time in server response. Now they have two data centers; Boston and Hong Kong. You can choose which data center you want your site hosted on. Boston is the way to go for US hosting accounts.

Biggest Pro: Uptime, support, pricing
Biggest Con: None

Email has become very unreliable in 2008

Up until 2008 I was very pleased with icdsoft. But starting in 2008, their email has become extremely flakey, and the technical staff is in denial that there is a problem. Yet we keep getting customers and others complaining that mail to us bounces and doesn't get through. When presented with clear evidence of this, technical support says that we should whitelist everyone we know. Impractical, and doesn't work for new customers visiting our site and requesting info. ICDSoft has become unusable for hosting a business.

Biggest Pro: fast tech support
Biggest Con: unreliable email

Bset support

I am with ICDSOFT.COM they have the best support I have seen. Anytime you email in for support 24/7 you get a response within 15 minutes. I am new to this web site stuff, and I can tell you they walk you through everything.

Biggest Pro: Support
Biggest Con: Have seen any yet