Host once will steal your domain name

I hosted multiple sites with these people. They were great for a couple of years then the trouble started and not much support--took days to get back to me if at all. I then decided to move my sites elsewhere. Even though the domain names were paid for in advance they told me I didn't own them. They said since I registered them through them, it was theirs. These were business names. They refused to give them back. DON"T USE THESE PEOPLE !! I am still fighting to get back some of my domain names to this day and it's been at least 3 years since I moved my sites. BUYER BEWARE !!

Biggest Pro: Multiple domain registration and cheap hosting
Biggest Con: No support, no service, billing won't get back to you and they steal domain names.

No reliability, zero support

HostOnce has given up. Which is fine, but they are not willing to admit it, and continue to try and suck money out of their customers without providing service in return. In the last 2 years, hosts and email (POP) have gone down repeatedly, stayed down for weeks, without notice or response. "Support" is non existent. Trouble tickets are simply NOT ANSWERED. I am in the process of trying to extract myself from this fraudulent provider.

================================
DO NOT HOST WITH THEM! STAY AWAY!
================================

Biggest Pro: NONE
Biggest Con: reliability, support

Absolutely Frustrated

If this company was in Australia, we have government bodies that would be able to close it down, following the number of complaints it receives. We also have current affairs programs that will track down the owners and shame them publicly on national TV. How can HostOnce continue to trade?

I am now bombarding it daily with emails out of frustration, why doesn't everyone do the same?

Biggest Pro: Zero
Biggest Con: Absolutely NO SERVICE,

Pathetic!!!

The reviews I have read are, unfortunately, all true. Hostonce is a pathetic excuse for a web host!

I did a little investigating: http://www.who.is/ uncovered some information on Hostonce.

Scroll down to "HOSTONCE.COM SITE INFORMATION" and click on the IP address.

The name " JTL Networks Inc." comes up.

I called them and left a message and they actually called back.

They said they do not own Hostonce but they own the IP address.

Don't know how that works but that is what they said

I have a ton of forwarders on Hostonce and tried one of them. It went through.

I want to purge Hostonce once and for all. Any recommendations?

Biggest Pro: None
Biggest Con: Too many to list.

Host once problems

I have been with hostonce for over 10 years. I never had a problem with them until recently when Microsoft stopped supporting 2000 and 2003.

Right now I think they have gone out of business or have not been able to fix there problems. They do not answer emails or support tickets.

There own Web site does not work either.

I hope host blue or another site like them buy them out. I am currently moving all my sites. I have 5 sites with them.

Best way to get away from them and save your business.

Open an account with another server with a new url and set it up.

Edit your index page on host once to redirect them to your new url.

After you get your url name freed up by them you can add it to your new site and have 2 urls going to 1 site. Eliminating loss of business because they can't find you.

DON"T WASTE YOUR TIME WITH HOSTONCE

This is without a doubt the worst service I've ever seen. Actually the first year to year and a half I didn't have a problem. But now! 16 day service outage!!! No web page, no mail, not even pop3 or web mail service. When my contract expires I plan on moving someplace else......if they let me.

Host Once SUCKS

Hostonce is absolutely the worst service on the planet. They are unresponsive, don't care and are very unprofessional. If you want to waste a great deal of time, money, lost revenue from your websites go with host once.

Biggest Pro: Absolutely nothing
Biggest Con: piss pore customer service

THE Worst

I agree with all the negative comments posted.

I am so frustrated.

I have contacted 3 different departments dozens of times with ZERO response.

I feel like a hostage.

I need to EPP code to tarnsfer the site and can't get anyone to respond.

I am just going to have to bite the bullet and change my domain from .org to .com to get my site up an running again.

I am taking rhe advice of a prior post and calling the AGs office in NJ tomorrow to file a complaint.

I feel so helpless and MAD!!

Biggest Pro: none I can think of now
Biggest Con: no response, no telephone #

The Host Once Lawsuit

To those of you that have Host Once as a hosting provider, there is a group of us that are forming a class action lawsuit against the company for breech of contract. They have had too many problems, no response time, and they have taken money from many of us to "unlock" our domain names when we want to switch providers, only to steal the money and never unlock the domain (theft of services).

If you are one of the HostOnce customers that have been experiencing these issues,

The company does has not been responding to our concerns and they are in breech of contract with all of their customers. Lets make sure they know that we are not willing to allow them to put us within a contract that they have no intention of upholding. If they are going to have problems keeping their servers online we should be able to reach them via telephone. As paying customers we shouldn’t have to be without a website or email for weeks at a time, and when their sites go down they should have more than just the "billing department" working to help us.

I know there are a lot of people that are tired of this game that HostOnce is playing with us, and we should make it known that we don’t plan on allowing it to continue. and lets stop this issue before it can get any worse.

Biggest Con: No Support, constant downtime, will not unlock your domain even after you pay them to obtain it.

At last, a review site that let's me give them ZEROs

I am so very frustrated with this hosting service. They took my money for renewal but my site has been off the web for a week. I have emailed multiple times a day and tried calling (hahahahahaha) and entered many tickets on the 'support desk' all with no response whatsoever. NONE. ZERO. NADA. If you want to experience total frustration, then by all means, sign up with these people. If I could figure out how to sue them I would, and I do not believe in suing. That is how mad I am. There is no way to find out who the corporate people are, so if someone figures this out, let me know. My phone book yellow page ad is now useless because I doubt I will be able to transer this domain name. I could go on and on. I wish I had known before what I know now, which is why I am writing this review. I plan to write a lot more reviews as well. This is completely ridiculous. There is NO excuse for this. They have broken every single promise on their About Us page. By the way, they took my payment last Thursday and I have not heard from them since. It is 9/ll/08 today. I agree with the person who wrote that he wished he could give them a zero rating. I would give them a minus 10 rating. This past week has been a torture. Now, I just have to start all over and pay for something else. I doubt there is any way to get my money back either.

Biggest Pro: ZERO ZERO ZERO ZERO ZERO ZERO ZERO ZERO ZERO
Biggest Con: NO service NO response