| uptime & reliability
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| server & connection speed
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| technical support & knowledge
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| customer service & billing
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| price value for money
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* ratings are out of 10
Heartbeat hosting. Do not fall for them.
While I was searching for a good hosting company that could provide me with one webhosting space to host my 6 domains, heartbeat host seemed like a serious company. Upon signing up and making a payment, most often, a sales rep calls to confirm the details.
But that was just a facade they put up. I've had my websites hosted with them for close to a year now and most often, the connection is too slow or since recently, their servers have been down at regular intervals. When faced with these problems, I contacted customer care and they always seem to have an answer ready. Either their servers were under too much load or there was a UPS breakdown at one of their data centers.
Now, when you pay close to $80 you do expect some level of service and so much for their tall claims of 99.9% up time.
Of the websites I host with them, I have a podcast website and thanks to their lethargic servers, i'm stuck. Don't even consider using heartbeat host and fall for their false claims. I'm pulling out all my websites from them and good riddance. Biggest Con: dysfunctional servers, servers are too slow.
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