| uptime & reliability
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| server & connection speed
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| technical support & knowledge
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| customer service & billing
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| price value for money
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* ratings are out of 10
Phenomenal Support
I signed up with future hosting a few weeks ago, after bouncing from one crappy host to another. Before future hosting, I had been with a number of hosts who just didn't satisfy my needs. They all lacked in one or more areas - Bad server performance, poor support, slow network, abusive customers on the same node - You name it.....Future Hosting was a welcome surprise.
My account was set up within an hour (Their automated system is fantastic) and I was able to log in immediately with absolutely no problems whatsoever. I love that I can set up reverse DNS for my IPs without even having to contact support. But I know that when I do have to contact them (if that day ever comes, that is), they will be prompt and courteous.
I'm sure I'll be there for years to come. Biggest Pro: Fast, knowledgable, and courteous support Biggest Con: None so far
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