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| "avoid earthlink" |
| EarthLink Web Services http://www.earthlink.com/ |
| By: Milford Reynolds milford@sbcglobal.net |
Date/Time of Posting = Feb 04 2007 / 20:34:58
IP Address: 68.126.207.132 |
| Rating: 2 |
| Earthlink is terrible. I had my website up for a year and I want to started adding some perl scripts.
I just started off with a two-line perl program with the intent of working up from there.
I got one story after another as to why my script would not work. I did everything that earthlink recommended only to still not have it work. Finally I just cancelled my account.
I will never have anything to do with earthlink again. |
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| "Absolutely the worst ever!" |
| EarthLink Web Services http://www.earthlink.com/ |
| By: Philip Vo info@nails2000.com |
Date/Time of Posting = May 24 2004 / 20:07:49
IP Address: 198.92.120.34 |
| Rating: 1 |
| Earthlink handled the domain registration and hosting for my domain. I wanted to switch hosts so they shut down my site without redirecting my DNS servers. I have been down for 4 days now. Their customer service was absolutely horrible in providing me with any help. They just claimed that everything was out of their hands. I was only going to switch one account because of their technical limitations but now I've decided to move the remainder of my accounts. I would suggest anyone else to avoid them at all cost as they do not have the slightest care in their client's business, only their own. |
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| "Use the phone for Earthlink support." |
| EarthLink Web Services http://www.earthlink.com/ |
| By: Linda Montgomery linda@lindamontgomery.net |
Date/Time of Posting = Oct 02 2003 / 20:14:53
IP Address: 63.203.202.9 |
| Rating: 3 |
| We've got Earthlink DSL at home so when the time came for me to invest in a domain for my startup in the voice-over industry I chose Earthlink to host it. It was easy to do and they just added the charges to the billing I already get. Everything was fine until I loaded 60 jpg images onto the site after my high school reunion, set them up using their Trellix tool and modified the pages a couple of times to allow my classmates with older computers to see them. I have the photos linked to webpages in groups of 10 and then again in single photo view mode. The first day I put them up it worked. I went in to fix a couple of links and the next day about half of them had been corrupted. I wanted to know what happened. In my day job I provide tech support for my company's product. I know that once we figure out what is causing the problem it can be fixed. I do not have time to reupload and relink 20 to 30 pictures every week. They however, were not interested in figuring out what the problem was. They had a stock answer and wouldn't vary from it. An email support request was answered by [Name Removed] with no explanation as to how it could have happened, but with repeated instructions to delete the corrupted images and reload them. That took me 4 hours. A week later, I received 10 more jpg images from a classmate and added them to the site. Again, I tested it and went back in the next day to fix a couple of links. That night over half the images on the site were corrupted. I was angry. I knew there was NOTHING I had done that should have caused it. I used livechat this time. They've been good in the past. Those days are gone. I wasn't sure about halfway through if I was communicating with a smartbot or with someone struggling with English. Here's the conversation: [EDIT]Content Removed: Unable to post original copy of conversation.[/EDIT] Just to be sure my computer wasn't infected with something, I uninstalled and reinstalled Norton Internet Security and AntiVirus, got the latest updates and spent the entire evening scanning my system. It was clean. I will be using the phone to hopefully speak to a human who speaks the same language I do. If I don't get an explanation and/or someone willing to look into this I'll be shopping for another hosting service. |
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| "Earthlink does a good job for me" |
| EarthLink Web Services http://www.earthlink.com/ |
| By: Tommy trianoj@yahoo.com |
Date/Time of Posting = Aug 15 2002 / 10:17:06
IP Address: 207.69.162.105 |
| Rating: 10 |
| I have hosted with a number of companies over the past three years. My sites are presently at EarthLink.I have no complaints. Their technical support has been great( I have called in in the wee hours of the morning)The hosting, domain registration and ecommerce has been no problem. Very Satisfied. |
