Cartika Hosting is the best host I have ever used.
I started out using a reseller with them on their base package. As I required more resources and permissions (such as full trust in ASP.NET), they helped me to seamlessly move my web site to a virtual dedicated cluster. Now I have a dedicated server with IIS and MS SQL, but can still take advantage of their cluster for mail, DNS, MySQL and PostgreSQL, and the control panel. They even gave me an excellent deal on the server.
Their reliability is unmatched with any other host I have ever been with. They guarantee 99.9% uptime, but are generally much higher than that on all their servers. They give plenty of notice for maintenance outages, and often these only last a couple of minutes at most.
Their speed is also very good. They say that they actually undersell their servers, so nothing is ever even remotely overloaded; on the contrary, there is room for bursting. Even on the dedicated server, they allow bursting on bandwidth up to 100mbps when needed! Obviously, as long as the average bandwidth doesn’t go over their monthly limit, then it’s fine.
Their technical support is superb, again unmatched in the industry as far as my experience can speak. Their support often responds in just a few minutes. If they will be working on the issue for a while to see what is wrong, they will often even respond just to say they are looking into it, so we’re not left wondering. Further, the owner himself, Andrew, often responds personally to support tickets, despite the size of the company.
As for customer service and billing, I really have nothing to say there; there is nothing unusual. I am quite happy that they gave me an excellent deal on the server, though.
Though this host is a bit higher in price than many budget hosts, it is well worth it. The services Cartika Hosting provides go above and beyond what any budget host would ever dream of offering.
Therefore, my total rating is a complete perfect 10.
Biggest Pro: Level of support
Biggest Con: None
This person recommends CartikaHosting.
