I just did a multi-page scathing review of 247-host.com and I mentioned these guys in there, so I thought it only appropriate that I post a positive review as well.
Note: I got my first hosting account in 1994, so I know a bit what I'm talking about.
I can't really comment on reliability of the servers here (except to say that these guys: http://www.webhostingstuff.com/uptime/CanadaResellerHosting.html have been monitoring the corporate site since October and show a 99.98% uptime), but the customer support has been incredible, and I've only been on there for less than 24 hours. I have deliberately called at all hours (on a Sunday even), and have consistently gotten through to a real, live person every time. Average hold time over 6 calls: 27 seconds. That is incredible.
17 years of hosting and I have never had an initial contact with a hosting company that was this friendly, professional, helpful, or had the level of knowledge I've experienced here.
The staff apparently rotates through several positions, so last night the guy I talked to on sales (who seemed exceedingly knowledgeable) was actually on tech support this evening. Amazing, talking to a sales agent that can tell me whether or not the physical security of the servers meets my required specifications!
I've got an 'unlimited' plan (ie: overselling allowed) with initially 80GB of disk, and 3.2 TERABYTES of transfer, 3 IP's, and unlimited domains, etc, for $10 a month!
The speed of account creation was phenominal!!!
Chronology:
January 23, 2011
01:09 Order Confirmation, Invoice and Welcome message both received.
01:15 Invoice Payment Confirmation
01:21 Reseller Account Info received.
UNREAL!
In short, I signed up at 1:08, clicked 'submit', and 13 minutes later I actually logged into my account. I don't think you can beat that. All on Peer1 pipes. :)
Thanks Ev!!!
Biggest Pro: Excellent CS, Great Deal, Fast Servers, Great Tech Support.
Biggest Con: I suppose free would be a better price, but hey. :)