| uptime & reliability
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| server & connection speed
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| technical support & knowledge
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| customer service & billing
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| price value for money
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* ratings are out of 10
Horrible
I used Bounceweb to host some small websites. They were great for the time I needed their service. Then came time for me to take the sites down. I had sent them a couple emails trying to get a billing issue resolved and understandingly, they could not issue a refund. After everything was said and done, I had asked them to cancel my subscription, and everything seemed fine. A few months later, they bill me again for another cycle!! Their responses were short, offered very little help, and left me with more questions. It seemed as though they were trying to avoid me. Do yourself a favor and stay away from this host! Biggest Con: horrible customer service
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