| uptime & reliability
|
| server & connection speed
|
| technical support & knowledge
|
| customer service & billing
|
| price value for money
|
* ratings are out of 10
Do not use this service
I recently and regrettably have moved my site and application to their service. Simply Installing an SSL certificate has been the most painful experience I have ever had to go through. It has been 8 days and I still do not have a functioning site. They claim 24-48 hr response but this is grossly inaccurate. Every time you call support they say it has been escalated and their system administrator is working on it. You cannot call a supervisor or anyone except for the support answering service which normally keeps you on hold for more than 1 hour, no matter how frustrated you get they just keep giving you the exact same answer.
I am in the process of moving my site to Amazon and please take my advice and go anywhere else to get your site or application hosted.
|