Do not use this service

I recently and regrettably have moved my site and application to their service. Simply Installing an SSL certificate has been the most painful experience I have ever had to go through. It has been 8 days and I still do not have a functioning site. They claim 24-48 hr response but this is grossly inaccurate. Every time you call support they say it has been escalated and their system administrator is working on it. You cannot call a supervisor or anyone except for the support answering service which normally keeps you on hold for more than 1 hour, no matter how frustrated you get they just keep giving you the exact same answer.

I am in the process of moving my site to Amazon and please take my advice and go anywhere else to get your site or application hosted.

Cannot Resolve Network Problems

I have used them for over 5 years now and for the most part they have been a reliable host. However with a few sites that have SSL Certificates I have had endless problems getting a stable configuration. One site has been down for two Friday's in a row and the support staff are trying to tell me that their Admins are working on it and it wont happen again. But it has happened two weeks in a row. I would not recommend them and will be migrating all my sites off their network.